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  • Can I use my Gemlightbox with a camera?
    Yes the GemLightbox works with both DSLRs and Smartphones.
  • How can I clean my GemLightbox?
    You can use a damp cloth or any non-abrasive household cleaner to clean your GemLightbox. Please ensure your GemLightbox is turned off and the power cable is unplugged before cleaning.
  • Can I add a video to my FAQ?
    Yes! Users can add a YouTube or Vimeo video easily: Go to app settings Click on the "Manage questions" Click on the question you want to add a video to When editing your response, click the video icon then paste the YouTube or Vimeo video URL And there you have it! A thumbnail of your video will appear in the reply text box
  • How do I edit or remove the “FAQ Title”?
    The FAQ title can be changed in the settings tab of the app settings. You can also remove the text by unchecking the box in the settings tab.
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